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MailGate Support Issues

Q. How do I set up the Hummingbird Socks client to work with MailGate?
A. Details of how to download and install the Hummingbird socks client with MailGate can be found below.

Hummingbird Socks client
The Hummingbird Socks client can be installed on any client machine needing to use the Socks protocol. It enables TCP and UDP client applications to traverse a Socks firewall. The Socks client can automatically intercept the networking calls from WinSock applications and redirect them through the Socks server.

The way that Socks access is provided is that network access is monitored, and the Socks client will automatically handle data transactions for any applications that are unable to find a direct connection to the Internet.

MailGate Setup
In MailGate, click on Gateway | Setup, and select the Socks tab. Enable either version 4 or 5 (5 is recommended).

Downloading Hummingbird Socks client
You can download the Socks client from www.hummingbird.com/products/nc/socks/.

When downloaded, run the Installation file on any machines that require the Socks client. Installation and configuration instructions can be found below.

Installation
When you run the installation file, you'll first be asked to confirm the installation directory, to accept the License Agreement and enter user information. After this, click the Install button to continue.

Note: you can click the Help button on each window for more detailed information.
  1. The first configuration screen that appears is for authentication to the Socks server. Unless you've set MailGate to authenticate Socks sessions you can just click Next to bypass this.

  1. Next you need to specify the Socks server, click on the Add button to open the settings window. Type the IP address of the machine MailGate is on into the "Socks server" field, then click the Add button. Click OK to accept this, then click Next.


The next three screens are not necessary to configure...
  1. The Bind Modules screen - you can click Next to bypass this.

  2. The Exclude Modules screen - you can click Next to bypass this.

  3. The Deny Connection screen - you can click Next to bypass this.

  4. Next you can specify the IP addresses of machines that you connect directly to, click on the Add button to open the settings window. Select the "Use the following IP address" radio button.

    In the "IP address" field, type the IP address range of your local network (e.g. if the IP addresses of the machines on your network start with 192.168.1, you'd specify the IP address as "192.168.1.0").

    In the "Subnet Mask" field, type the subnet mask used for your network (usually 255.255.255.0).

    Click OK to accept this, then Next to continue.

  1. Next you're asked for the address of your proxy server, just type the IP address of the machine MailGate is running on into the "Proxy Server Name or IP" field, then click the Add button. Click Next to continue.

  2. You can click Next to bypass the GSS configuration screen.

  3. The last screen will display your settings. If you're happy with them, just click the Finnish button to complete the installation.



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