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- Year 2000

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MailGate Support Issues

Q. How do I access MailGate's WebMail/Remote Admin?
A. To use the Webmail and remote mailbox administration features in the Remote Admin Extension, follow the instructions below.

Install the Remote Admin extension
Before you can access Webmail or remotely administer mailbox settings, you should ensure that the Remote Admin Extension is installed. Instructions on installing and setting up Remote Admin can be found here.

Accessing the Webmail/admin service via a browser
You can access both WebMail and Mailbox Admin from a browser straight away by typing a URL with the following format:


<mailgate> - this should be the IP address or name of the machine MailGate is running on.

Note: If you're connecting to the Webmail service over the Internet, you'll need to specify the Internet IP address assigned by your ISP.

<port> - this should be the Remote Admin port (by default this is 8008, you can change this by double-clicking on the Remote Admin Extension, changes will require stopping and restarting the Remote Admin service).


You will see a menu page:
  1. Click on "MailGate Webmail" to access the Webmail interface.

  2. Click on "MailGate Remote Admin" to access individual mailbox settings.

  3. Click on "User Rights Administration" to set access rights for global user settings.
Configuring WebMail
In the "webmail" directory (usually "C:\Program Files\Mailgate\mgwebadm\webmail") you will find a file named "Conf.php".

When the WebMail Extension is installed it will read your existing setup and configure itself to suit. If you make any changes to your MailGate setup or have multiple local domains, you can edit this file with a text editor (e.g. Windows Notepad) and specify your local domain(s) manually.

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