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MailGate Support Issues
Q. How do I set up MailGate with my browser?
A. Instructions on setting up MailGate with the most commonly used browsers can be found below:
Note: For Workstation Browsers to operate correctly with MailGate, TCP/IP must be installed and configured correctly on both the MailGate machine and on all Workstations.
You will need to know the TCP/IP address or the HOST name of the MailGate server.
The browser should be configured to use a LAN connection and to use a Proxy Server.
Firefox 1.5+:
- Open your browser and click on Tools, then Options.
- On the 'General' tab, click on the 'Connection Settings' button.
- Select the 'Manual proxy configuration' radio button.
- Enter the IP address or name of the MailGate machine into the 'HTTP Proxy' field, enter the HTTP port number into the 'Port' field (this will usually be 80), and check the 'Use this proxy server for all protocols' box.
In the 'No Proxy for' field, enter the IP address(es) or name(s) of any Website(s) on your local Web server (if applicable).
- Click 'OK' on all open windows.
Internet Explorer 5 & 6:
There are several methods for getting at the browser configuration:
- Open your browser and click on Tools, then Options.
- Right-click on the shortcut icon on your desktop and select 'Properties'.
- Double-click on 'Internet Options' in Control Panel.
- Select the 'Connections' tab, select 'Never dial a connection', then click on the 'LAN Settings...' button.
- Check the 'Use a proxy server' box, enter the IP address or name of the MailGate machine into the 'Address' field, enter the HTTP port number into the 'Port' field (this will usually be 80), and select 'Bypass proxy server for local addresses' if you have a local Website.
- Next click on the 'Advanced' button, select 'Use the same proxy server for all protocols', and enter the IP address(es) or name(s) of any Website(s) on your local Web server (if applicable).
- Click 'OK' on all open windows.
Note: If you are using a dial-up Internet connection, when using IE5 on the machine MailGate is running on the browser will use the ISP connection rather than go through MailGate, causing MailGate to timeout and close the connection. You will need to apply these settings:
- Select the 'Connections' tab, then click on the 'Settings' button.
- Enter the information into the 'Proxy server' section (below), then click on the Advanced button and enter the information there (as above).
Internet Explorer 3 & 4:
There are several methods for getting at the browser configuration:
- Open your browser and click on View, then Options.
- Right-click on the shortcut icon on your desktop and select 'Properties'.
- Double-click on 'Internet Options' in Control Panel.
- Select the 'Connection' tab (below), and check the 'Connect through a proxy server' box.
- Enter the IP address or name of the MailGate machine into the 'Address of proxy to use' field and enter the HTTP port number into the 'Port' field (this will usually be 80).
- Check the 'Use the same proxy server for all protocols' box.
- If applicable, enter any local addresses into the 'Do not use proxy server for addresses...(etc.)' box, and check the box underneath.
- Click OK.
You will usually only need to set Exceptions if your network is complex and contains multiple servers and routers, or if you are running a local intranet web server.
Netscape Navigator 4+:
Proxy options are configured via the Menu:
1. Select Edit, Preferences, Advanced, Proxies, and select Manual Proxy Configuration.
2. Next click the 'View' button.
3. Enter the IP address or name of the MailGate machine into each 'Proxy' field, enter the HTTP port number into each 'Port' field (this will usually be 80). The SOCKS port should remain as 1080.
4. Enter the IP address(es) or name(s) of any Website(s) on your local Web server (if applicable) into the 'No Proxy for' field.
Netscape does not have an option that permits you to enter one proxy setting and set it as default for all proxies, so you will need to enter the same information several times.
Netscape Navigator 3:
Proxy options are configured via the Menu:
- Select Options, Network Preferences, select the Proxies tab, then select the Manual Proxy Configuration option.
- Enter the IP address or name of the MailGate machine into each 'Proxy' field, enter the HTTP port number into each 'Port' field (this will usually be 80). The SOCKS port should remain as 1080.
- Enter the IP address(es) or name(s) of any Website(s) on your local Web server (if applicable) into the 'No Proxy for' field.
Netscape does not have an option that permits you to enter one proxy setting and set it as default for all proxies, so you will need to enter the same information several times.
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